> ## Documentation Index
> Fetch the complete documentation index at: https://docs.escapedirector.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Account Settings

> Update your profile, manage sign-in security and billing, check this browser's offline readiness, or delete your account.

Account Settings holds your profile, sign-in, membership, and this browser's
offline state. Open **Account Settings** from the application navigation or
account menu.

| Section | Use it to |
| - | - |
| **Profile** | Change the account name, business name, or phone number. |
| **Security** | Change your password. |
| **Membership** | Check your plan, manage billing, and see media storage. |
| **Locations** | Add or remove sites. See [Manage Locations](https://docs.escapedirector.com/account-and-help/manage-locations.md). |
| **Team** | Add Managers and Room Stations. See [Add Managers and Room Stations](https://docs.escapedirector.com/account-and-help/add-managers-and-room-stations.md). |
| **Beta features** | Try new features early. |
| **This browser** | Check offline access on this browser. |

![Account Settings in This browser showing Offline access status, expiry, and prepared Rooms in a synthetic test account](https://mintcdn.com/escape-director/D8kFJ4SKnmjTUX8Y/images/account-settings-device.png?fit=max\&auto=format\&n=D8kFJ4SKnmjTUX8Y\&q=85\&s=59a3d9549b4bb1e10064405970a65c89)

This browser reports its own offline access and prepared Rooms; another browser can have different readiness.

## Update your profile

In **Profile**, update the account name, business name, or phone number, then
select **Save**. Clear an optional field to remove it. To change your email
address, contact support.

## Review membership and billing

**Membership** shows your status, plan, and current period or cancellation date.
Select **Manage billing** to change your plan, cancel, or change how you pay in
Stripe. If a payment is needed, use **Update card**. **Media storage** shows how
much of your 25 GB your Rooms and Leaderboards use; see
[Storage limits](https://docs.escapedirector.com/build-your-rooms/manage-room-media.md#storage-limits).

> [!WARNING]
>
> Review the effective date shown by Stripe before confirming a cancellation or plan change.

## Change your password

In **Security**, enter your current password and the new one twice, then select
**Change password**. If you've forgotten the current one, use **Forgot
password?** on the sign-in page. Accounts that sign in only with Google or
another linked provider have no password here.

> [!CAUTION]
>
> Changing the password signs out every other browser and tablet immediately, including a Room Station signed in as you. Change it between games, not during one.

## Delete your account

Deleting your account removes it and everything in it for good. Only do this when you are sure: no one can bring it back.

1. Open **Security** and select **Delete account**.
2. Read the list of what will be deleted: your Rooms with their Puzzles, Clues and Automations, game records and Analytics, Locations, Game Master profiles, Leaderboards, and the number of media files (videos, sounds and images).
3. Enter your password. If you sign in with Google, select **Sign in with Google** first; you come back to the same dialog.
4. Type `DELETE` and select **Delete account**.

When it is done, you land on the Escape Director home page and can no longer sign in. All media in your Rooms, such as videos, sounds and images, is deleted from our storage too. Room Stations clear the room files they saved for offline play within 2 days.

> [!CAUTION]
>
> Your membership ends right away and you are not charged again. The rest of the current billing period is not refunded. Every computer signed in to the account is signed out, including Room Stations, so delete the account when no games are running.

Stripe keeps your past invoices and payments for tax records. To stop paying but keep your Rooms and history, cancel in **Membership → Manage billing** instead.

## Try beta features

In **Beta features**, turn a feature on or off with its switch. The change
applies to your whole account. Turning a feature off hides it again, but anything
you made with it stays saved. An empty list means there are no beta features
right now.

## Check this browser

**This browser** shows whether offline access is **Ready**, when it expires, and
which Rooms are downloaded. It covers only the current browser profile, not other
Room Stations.

## Check notifications

Select the bell at the top of the app to open **Notifications**, such as product
updates and a reminder when your free trial ends within 7 days. A dot on the bell
means something is unread; **Mark as read** or **Mark all read** clears it.

## Sign out

Sign out only after running games and waiting saves are complete. Profile,
security, and billing changes need a connection; prepared Rooms can still run
offline until their access expires.

## If your membership looks wrong

For a membership state that does not match Stripe, or an account you cannot access, [contact support](https://docs.escapedirector.com/account-and-help/help.md).


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